Terms And Conditions
Add Order
- Add order means that the buyer has studied all the conditions and accepted them and deprives himself of the right to object.
At its discretion, the Gramito collection can change these rules at any time and then post them on the official Gramito website and everyone is obliged to accept it. Is accepted and any responsibility or problem in case of negligence is the responsibility of the individual.
Individuals are required to provide their tracking code for future follow-up and support.
Deposits are made only through the official website of Gramito, and if you do not pay attention to this, all responsibility and consequences are on the individual.
After registering the order, it is not possible to cancel it and no fee will be refunded.
All purchases on this site are subject to current e-commerce laws.
All problems and consequences of payments and purchases outside the Gramito website are the responsibility of the customer and the collection will not be responsible for it and all responsibility in case of purchase or attention to third parties and outside the website is the responsibility of the individual. The only official website is the Gramito website and no other websites will be valid for direct sales or support.
If you place any order with immoral, political, anti-social content and the like, your order will be suspended without refund.
The Gramito collection can cancel the order at any discretion and for any reason and refuse to place the order.
Changing the price of services is a natural thing that will happen due to currency fluctuations and costs paid by Gramito. The collection always tries to keep prices constant and even reduce them if possible, but will not have any duties or responsibilities in this regard. Representatives are required to follow the announcements and apply them to their site if the price changes.
Prices may be increased or decreased without your knowledge, and using the API, you agree to this.
If you have registered a custom for another page, channel or other site, wait for it to be completed then place your order in Gramito.
Due to the limit on the number of orders, submit your request and re-register the order after it is completed. (Suppose you do not place an order for an Instagram page in a row)
If you place an order in Gramito, you must wait for the status of the order to change into one of 4 modes: cancellation, incomplete, refund, completion, then register your order on other sites.
There is no guarantee for no loss and compensation, and these items will be related to messengers (application) and no fee will be refunded.
Refund
- Refunds are not possible after credit increase.
If the deposit is made incorrectly before 24 hours and the Gramito collection agrees with it, the transaction fee will be deducted from the total payment and the rest will be returned to the customer’s bank account.
If the order is canceled or not completed, the fee will be automatically credited to your account.
Orders whose account (Instagram or other applications) is private, or whose ID has been changed or deleted, will be canceled and no fee will be refunded.
If an order is registered incorrectly, it is not possible to cancel or refund the fee unless it is done automatically by the system.
If during the banking operation there is a disruption and the transaction is unsuccessful, if an amount is deducted from the buyer’s account, this amount will be returned to the buyer’s account within 72 hours after the transaction. It is deducted but not credited to the seller’s account, the seller has no obligation to the buyer to deliver the product or refund, in this case the buyer must wait for the correction of the banking operation and if the buyer is in a hurry to receive the product, the purchase operation must Register a new one and then wait for the money to be returned by the bank.
General rules
- If you see and identify profiteers (evident in fraud), who operate on the Gramito site, their account will be blocked.
All services will always be active as long as social applications, messengers and other cyberspace applications are active and have not changed their policies. However, in the face of changes in the policies of these softwares, Gramito Collection has no responsibility for it, but the technical and specialized team will try to improve and update the services, but they are not obliged to do so.
The use of the Gramito name and logo is completely illegal and is prosecuted.
All the people who work in the name of Gramito collection only have an advertising role and the sale is only on the website, otherwise people will be prosecuted.
Gramito collection will have full cooperation with the competent authorities and is subject to the internal laws of the Islamic Republic of Iran, so we ask all customers to follow all the rules to have a healthy and appropriate activity in cyberspace.
Persons who do not comply with moral and social norms and behave in an insulting, hostile or threatening manner will not be provided any services, but their orders will be fulfilled and only the after-sales service of the person in question will be cut off.
People who work against the Gramito collection in cyberspace will be prosecuted.
Any intrusion and attacks by Didas on the Gramito collection are illegal and will be prosecuted, punished and compensated by the competent authorities.
Gramito Group has no responsibility for the manner and type of use of its services by customers.
Gramito Collection offers gifts and incentive packages and discounts to its customers whenever it deems fit and will not have any duties or responsibilities in this regard.
In case of problems such as sanctions against Iran by manufacturing companies or failure of services provided by the service provider to the customer, this is the responsibility of the foreign manufacturing company and the Gramito Group will not be responsible.
Support Rules
- No services and support are provided in Social Media and the only way is official support and sales through the website. The phone number of Gramito collection is embedded only for more information and to check your questions, and there is no official and citationable aspect, so in case of any problem, no text message or speech from or to the sales numbers of Gramito official website can be cited. . Only the ticket is cited and official, so it is suggested that you send a ticket to officially interact with the collection.The only way to communicate Gramito collection and customers is through the website in the form of a ticket.To contact support during non-working hours, contact support by sending a ticket on the site.The official channel and the official website of the Gramito collection are as follows, and other cases with this name are scammers and will be prosecuted if viewed.www.Gramito.com@Gramito@Gramito
